Why Choose Us?
Our aim is to take some of the stresses away from your every day chores.
Most customers choose us because we do actually care about your home and your cleaning requirements. We want you to be happy with the knowledge that we achieve a very high level of service and cleanliness.
We always meet each potential customer in the comfort of their own home, to find out your needs and requirements. We offer a professional and tailored touch to each customer, ensuring that when you come home you will see a well presented and polished finish.
All of our cleaners are interviewed in their homes. This is to establish their suitability to work for our company; if they can’t clean their homes properly how can we expect them to clean your home! Where possible your cleaning will be scheduled on a day that suits you. Although we cannot guarantee to send the same person on the same day every time, we will endeavour to keep these changes to a minimum. We realise you don’t want dozens of different people coming into your home.
A job sheet is prepared listing all your particular requirements and the cleaner will use this dynamic working document so that whowever cleans your home will know exactly what you require. Regular follow-ups are made to ensure you are happy with our service.
Peace of mind
House Proud Management recognises that security is paramount and you, as the client, need to have complete peace of mind. Not only in what happens to your property when our cleaner is there, but also what happens to your own personal keys, codes etc. This is just one reason why we have a secure system in place to protect your details, keys and alarm code information.
- All cleaners are vetted before they are sub-contracted by the company and their standard of work is continually monitored by the operations manager.
- Keys are coded ensuring maximum confidentiality to your property.
- Keys are logged, checked regularly, stored in a secure location.
- Alarm codes and addresses are kept separately from the keys to ensure maximum security.
We have full public and employer’s liability.